GRU’s website will be unavailable from 9 a.m. to 5 p.m. on Saturday, Dec. 6th, due to a scheduled system upgrade. We apologize for any inconvenience this may cause and appreciate your …

Gainesville Regional UtilitiesBilling Options Payment Options Payment Assistance Automatic Extension Program Explanation of Bill Rates, Deposits & Fees Utility Bill Troubleshooting How to Read Your …

Please note: It may take several business days for GRU to receive payments initiated through bank transfer or other third-party wire transfer service. GRU is not responsible for payments not received …

GRU customers can pay at gru.com with a credit card or their bank account. You can access our payment portal by clicking on ACCOUNT LOG IN on the GRU homepage and creating a profile.

The GRU Authority meets every month. The meetings are held in the Multipurpose Room of the GRU Administrative Building, located at 301 SE 4th Ave., in downtown Gainesville and are open to the public.

Are you currently a GRU residential or business customer and wish to move services to another property? If so, please visit our Move Service page for detailed information on how to move services …

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GRU makes no profit on fuel, and the fuel portion is exempt from utility tax. Deposits and Activation Charges Deposits and fees associated with new accounts and services. Disconnection/Reconnection …

GRU has always been in compliance with the Lead and Copper Rule. As part of the rule revisions, utilities are required to create an inventory of water service line materials.

For existing customers, deposit requirements are based on your payment history with GRU. New customers’ deposit requirements are determined by a review of your credit history.