Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Discover the top 10 surprising virtual assistant services to outsource in 2025, redefining the way you manage tasks smoothly.

Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In order to stay ahead, businesses often need to adopt new ...

When the phone rings at a busy mom and pop shop, the employee behind the counter faces a dilemma: help the customer in front of them or the one on the line? For many small and medium-sized businesses ...

However, these digital personal assistants can also play a vital role in improving business productivity. Digital assistants ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. Minnesota’s Driver and Vehicle Services ...

Virtual assistant jobs can often be fun and interesting. You never know what you may be doing. Ultimately, your tasks will depend on the client/company you work for. Some things may include customer ...

Wells Fargo Advisors Ranks Highest in Wealth Management Digital Experience Satisfaction in Advised Investor Segment, Robinhood Ranks Highest in DIY Investor Segment Does your wealth management website ...

In a demo that was controversial at the time, in 2018, Google CEO Sundar Pichai demonstrated Google Assistant making a hair salon appointment on behalf of a customer and trying to make a restaurant ...

Last year, remote, work-from-home jobs were the fourth most popular job search term. One specific type of work-from-home position, virtual assistant, is considered a pioneer of remote work and today ...

Customer experience is key to a customer retention rate that leads to more deals and revenue. Learn how companies like MasterCard are implementing AI strategies that are transforming how customer ...

Overview: AI chatbots provide 24/7 banking support, delivering instant responses, faster transactions, and improved customer satisfaction.Personalized, data-dri ...