An operational-excellence initiative increased collaboration between operations and quality personnel to address human-error-caused deviations. Life-sciences companies face more pressure than ever to ...

Managing pilots for maximum efficiency - while complying with a mass of safety-related regulations - is not easy, especially when the goalposts keep moving. Regulations change and develop, as is ...

In today’s marketplace, many leading companies are focused on building a model of Operational Excellence to help align a company’s strategic objectives with the leadership, business process and ...

Quality operational management can elevate customer satisfaction with limited-service restaurant brands, a recent consumer study indicates. The survey conducted in February by Boulder, Colo.-based ...

The concepts of quality assurance and audits are two distinct ideas that serve the same purpose: improving quality, consistency and reliability in operations. Quality assurance is more of an abstract ...

What role do your customers play in the lifecycle of your manufactured product? Do they provide upfront input into the design phase and then disappear until a completed airplane, engine or batch of ...

Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

In healthcare, quality reporting is often treated like a tax: Inevitable, complex and disconnected from frontline care. But what if it could be something else entirely? For decades, frameworks like ...

Freudenberg-NOK Sealing Technologies' single-cavity molding process reduces process variation and improves product quality, explains Theodore Duclos, vice president and general manager of the Global ...

Quality at the University of Helsinki means doing the right things at the right time in the right way to achieve top results. The fit for purpose operating models are continuously assessed and ...