Silverback AI Chatbot has announced an expanded emphasis on its AI Assistant feature, reflecting the growing role of ...

Silverback AI Chatbot has announced the rollout of its newly enhanced AI Assistant, a feature designed to help organizations manage customer interactions more efficiently while improving the flow of ...

The growing popularity of digital voice assistants such as Alexa, Google Home, Siri and Cortana are changing the way we communicate, search for information, conduct transactions and more -- both in ...

In the spring of 2013, I launched my first book, Reinventing You. By the summer, several months into my international book tour, I was in a constant state of overwhelm, with hundreds of unanswered ...